University of Florida logo

University of Florida

OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $44K

💻 Enrollment

🗓️ July 8th, 2025

CRM

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management) to provide student-centric enrollment services by collaborating with multiple university offices. The role involves managing routine and complex enrollment service requests through various communication channels, leading student assistants, and staying updated on relevant policies and procedures.

Highlights

  • Serve as frontline for routine enrollment service requests via phone, in-person, email, and Gator360 CRM
  • Manage and resolve cases in Gator360, addressing complex student needs
  • Collaborate with University Registrar, Admissions, Financial Aid, Scholarships, and Bursar offices
  • Interpret and communicate academic programs, and complex federal, state, and university regulations
  • Lead and mentor student assistants, providing tier-two support on enrollment issues
  • Stay current on enrollment processes, financial aid regulations, and policy updates through ongoing training
  • Participate in special projects and other assigned duties
  • Required: Bachelor’s degree or equivalent combination of education and experience
  • Preferred: Experience with financial aid, registrar, admissions, billing or enrollment support services; knowledge of student academic and enrollment policies; proficiency in PeopleSoft, Gator360, and student records systems
  • Compensation: $43,888 annually plus health, dental, vision insurance, retirement plans, paid time off, tuition assistance, and PSLF eligibility