Stevens Institute of Technology
Online Learning Systems Specialist
Canvas
LMS
Edtech.com's Summary
Stevens Institute of Technology is hiring an Online Learning Systems Specialist to manage the day-to-day operations of Canvas Catalog and related workflows for the College of Professional Education. The role involves maintaining course and program listings, managing learner enrollment and registration processes, supporting users with system issues, and collaborating with various university departments to ensure smooth delivery of professional education offerings.
Highlights
- Administer Canvas Catalog operations including catalog architecture and course listing management.
- Handle learner registration, enrollment support, and section configurations.
- Provide support by resolving Canvas- and Catalog-related technical issues through service tickets.
- Maintain documentation such as operational guides and knowledge base articles.
- Coordinate with academic operations, program teams, and university partners to ensure course readiness and learner access.
- Generate operational reports and recommend improvements to enhance efficiency and learner experience.
- Require bachelor's degree in education, instructional technology, information systems, or related fields.
- Experience with Canvas LMS, Canvas Catalog, or similar learning platforms is essential.
- Strong troubleshooting, communication, organizational, and multitasking skills are necessary.
- Hourly pay range is $50 - $60 according to New Jersey Wage Transparency Act.
Online Learning Systems Specialist Full Description
Online Learning Systems Specialist
Online Learning Systems Specialist
locations
Hoboken, NJ - Main Campus
time type
Part time
posted on
Posted Today
time left to apply
End Date: April 27, 2026 (6 days left to apply)
job requisition id
RQ29989
Job Description
Key Responsibilities
- Administer day-to-day operations for Canvas Catalog and related Canvas support workflows for the College of Professional Education.
- Manage catalog architecture, including root catalog coordination, sub-catalog creation and maintenance, category organization, listing setup, and catalog visibility settings.
- Create, update, and maintain course and program listings, including enrollment status, visibility, metadata, and learner-facing presentation.
- Manage learner registration and enrollment operations, including support for self-registration, manual registration support, and coordination of enrollment-related updates.
- Create and maintain course sections and support section-based configurations needed for different learner groups, schedules, or delivery models.
- Coordinate section timelines, course dates, and related access settings to support program launches, rolling starts, and other professional education delivery needs.
- Support student, faculty, and staff with Canvas- and Catalog-related service tickets, troubleshooting issues in a timely, professional, and customer-focused manner.
- Investigate and resolve issues related to course access, catalog registration, listing visibility, section setup, student enrollment, and account-related problems.
- Monitor shared support queues and ensure proper documentation, escalation, resolution tracking, and follow-through for Canvas-related requests.
- Maintain operational documentation, internal process guides, and user-facing knowledge base articles for CPE Canvas and Catalog workflows.
- Work closely with academic operations, program management, student support, and instructional teams to ensure accurate course availability, registration readiness, and learner access.
- Perform routine quality checks on catalog listings, enrollment workflows, section configuration, and learner communications to reduce support issues before launch.
- Coordinate with central university partners, vendors, or platform administrators as needed for issues involving system configuration, integrations, permissions, or escalations.
- Generate basic operational reports and status updates related to registrations, section readiness, ticket trends, and catalog activity.
- Recommend process improvements that increase efficiency, reduce manual work, and improve the learner experience across CPE offerings.
Required Qualifications
- Bachelor’s degree in education, instructional technology, information systems, higher education administration, or a related field.
- Experience administering or supporting Canvas LMS, Canvas Catalog, or a similar learning platform environment.
- Experience managing operational workflows in a learner-facing or customer-support setting.
- Strong troubleshooting and ticket-resolution skills with a high level of responsiveness and attention to detail.
- Experience coordinating user registrations, enrollments, section setup, or related platform operations.
- Strong written and verbal communication skills with the ability to support students, faculty, and staff professionally.
- Ability to manage multiple priorities in a fast-paced environment with a high degree of accuracy.
- Strong organizational skills and ability to document processes clearly.
Preferred Qualifications
- Experience with Canvas Catalog in a continuing education, professional education, online learning, or non-credit environment.
- Experience supporting working-adult or professional learner populations.
DepartmentAI &
DLOps
Compensation Range
In compliance with the New Jersey Wage Transparency Act, the hourly base range for this position is $50 - $60 per hour. This range represents the University’s good faith estimate of possible compensation at the time of posting. Stevens Institute of Technology determines compensation based on factors including the position’s scope and responsibilities, the candidate’s experience, education, skills, internal equity, market data, and organizational considerations. The final salary will be set considering departmental budget, qualifications, and relevant credentials. This pay range represents base pay only and excludes additional forms of compensation, such as incentives, stipends, or other applicable pay components. For a full overview of our benefits offerings, please refer to the Stevens Institute of Technology Benefits Guidebook, available at:
In compliance with the New Jersey Wage Transparency Act, the hourly base range for this position is $50 - $60 per hour. This range represents the University’s good faith estimate of possible compensation at the time of posting. Stevens Institute of Technology determines compensation based on factors including the position’s scope and responsibilities, the candidate’s experience, education, skills, internal equity, market data, and organizational considerations. The final salary will be set considering departmental budget, qualifications, and relevant credentials. This pay range represents base pay only and excludes additional forms of compensation, such as incentives, stipends, or other applicable pay components. For a full overview of our benefits offerings, please refer to the Stevens Institute of Technology Benefits Guidebook, available at:
General Submission Guidelines:
Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
Still Have Questions?
If you have any questions regarding your application, please contact Jobs@Stevens.edu.
EEO Statement:
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. Stevens seeks candidates who will contribute to a welcoming and inclusive environment for all students, faculty and staff.
Jeanne Clery Disclosure:
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.
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