Chess.com
People Generalist
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Human Resources
🗓️ July 8th, 2025
Edtech.com's Summary
- Manage frontline HR questions, policies, and processes.
- Handle role changes, system edits, contract drafting, and employee communications.
- Lead onboarding and offboarding experiences to ensure smooth transitions.
- Support payroll processing as backup to maintain accuracy.
- Maintain accurate employee data and update HR policies and resources.
- Coordinate rollout of new People programs and support ongoing projects.
- Use HR tools and systems including Rippling, Slack, and Notion.
- Required 5+ years in People/HR, with at least 2 years as an HR or People Ops Generalist.
- Experienced in payroll processing and resolving discrepancies.
- Creative skills to build presentations and team member resources.
People Generalist Full Description
About Us
- Be the go-to for triaging frontline HR questions, policies, and processes.
- Execute role changes and Rippling system edits, draft contracts, and employee letters, manage our people service desks, and respond to incoming questions and team member needs.
- Craft & improve presentation decks, help us design team member home pages, and generally build a diverse suite of tools and resources to help us support our people.
- Guide our new hires from offer acceptance through onboarding - ensuring they have access to the right systems and tools, know their way around, and feel welcomed and supported.
- Lead departing team members through offboarding, handling logistics, supporting communications, and overseeing removal of system access.
- Serve as backup support for payroll processing, covering any gaps and making sure everything runs smoothly and accurately.
- Partner to ensure our employee data, records, and systems remain accurate.
- Keep our policies and internal pages up to date (and in down to earth, human language!).
- Help coordinate and support the roll out of new People programs by keeping us organized, on track, and able to execute across concurrent projects and priorities.
- Pitch in wherever help is needed to keep the People team moving!
Preferred Skills
- 5+ years experience in People/HR, preferably in a global, remote, tech or gaming company.
- At least 2+ years of direct experience in an HR Generalist or People Ops Generalist role.
- Solid understanding of HR fundamentals (compliance, onboarding, benefits, etc.).
- Comfortable working with HR tools/systems (bonus points if you've worked with Rippling, Slack, and Notion).
- Organized, detail oriented, and a good communicator. Team members can trust you to follow up, follow through, and get back to them quickly.
- The ability to handle sensitive information with discretion and build trust.
- An “I can fix that” attitude - we don’t expect you to know everything; but you should be someone who dives into a complicated problem vs. avoiding one.
- Experienced in processing payroll, spotting discrepancies, and resolving concerns.
- Tech savvy and comfortable operating an HRIS, quick to learn and adopt new technologies to decrease administrative burden and help a company scale.
- Meticulous design and creative skills, building visual aids such as presentations and slide decks, one-pagers, and team member resources.
About the Opportunity
- This is a full-time opportunity.
- We are 100% remote (work from anywhere!).
- This role is open to candidates who can work in US/CA.
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You can learn more about us here:
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