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Auburn University

Salesforce Business Analyst

🇺🇸 Auburn, AL

🕑 Full-Time

💰 $49K - $83K

💻 Operations

🗓️ December 14th, 2025

Salesforce CRM

Edtech.com's Summary

Auburn University is hiring a Salesforce Business Analyst to join the Operations and Strategy Team within Auburn Advancement. This role manages and optimizes the Salesforce CRM platform, ensures data integrity, develops reports and dashboards to support fundraising and engagement efforts, and collaborates with staff to implement system enhancements and automation that align with institutional objectives.

Highlights

  • Manage day-to-day Salesforce CRM operations, including data maintenance, user access, troubleshooting, and workflow documentation.

  • Develop and maintain reports and dashboards to provide actionable insights on donor engagement, campaigns, and fundraising trends.

  • Collaborate with Advancement staff and IT to align CRM functionality with organizational goals and fundraising strategies.

  • Design and support automation using Salesforce Flows and Validation Rules to improve fundraising processes.

  • Maintain data dictionary and standardize reporting logic; create training materials and user support resources.

  • Perform data imports, updates, audits, and ensure compliance with university standards.

  • Required qualifications: Bachelor’s degree in Business, Accounting, Finance, Statistics, Information Systems, or related field with 4 years of data analysis experience; or a Master’s degree with 2 years of experience.

  • Salary range: $48,720 - $82,820 annually.

  • Work schedule: Monday to Friday, 7:45 am to 4:45 pm, with occasional nights and weekends.

  • Department: Enterprise & Data Solutions within Senior VP, Advancement division.