Stride
School Operations Support Specialist
🇺🇸 Hybrid - Durham, NC
🕑 Full-Time
💰 TBD
💻 Other
🗓️ September 9th, 2025
Edtech.com's Summary
K12, a Stride Company, is hiring a School Operations Support Specialist to manage and oversee school operations focusing on compliance activities for the North Carolina Virtual Academy. The role involves collaborating with administrative staff to ensure audit requirements are met, supporting key school events, maintaining student data, and assisting with local, state, and federal reporting along with policy development.
Highlights
- Ensure school compliance with audit requirements and support major school events like enrollment and state testing
- Maintain and validate student records and data in K12 and third-party databases
- Assist with local, state, and federal reporting and development of school policies
- Collaborate with multiple departments including Sales, Client Management, Product Development, and IT
- Provide personnel support including staff onboarding and offboarding
- Monitor key performance metrics and contribute to process improvements
- Required: Bachelor's degree or equivalent combination of education and experience with 0-3 years relevant experience
- Preferred skills: Proficiency in MS365, strong technology and research skills, experience with student information systems
- Desirable qualifications: Project management experience, education grants management, and online learning management
- Residency requirement: Must reside in North Carolina and work hybrid in Durham office four days a week
School Operations Support Specialist Full Description
School Operations Support Specialist
US - NC - Durham - North Carolina Virtual Academy
Full time
Job Description
Residency Requirements: Must reside in North Carolina
- This position is a hybrid position with four days required in the Durham, North Carolina office.
The School Operations Support Specialist performs and/or oversees various aspects of school operations with an emphasis on compliance activity at all levels, internal and external to the K12 organization.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team!
The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
This is a full-time position. Ability to work independently, typically 40+ hours per week is required.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Work with administrative staff to ensure the school follows and meets all audit requirements;
- Oversees and supports major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing;
- Develops relationships with education vendors, the districts, state and other education stakeholders;
- Helps maintain student records and data; creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases;
- Assists Manager, School Operations with local, state, and federal reporting requirements;
- Works with administration to properly onboard and offboard staff;
- Works with School Operations, Data, and Assessment Senior Manager and administrative staff to ensure the school is compliant with and meets all audit requirements;
- Assists Manager, School Operations with the development of school policies and procedures;
- Collaborates as necessary with Sales, Client/Account Management, Product Development, IT, and other key stakeholders, to gain knowledge that will ensure client operational support needs are met
- Assists with a wide variety of personnel support issues and may support key office positions.
- Support the execution of operational strategies and initiatives.
- Monitor and report on key performance metrics and project progress as required.
- Assist in the development and implementation of process improvements.
- Assist in onboarding new team members and provide ongoing support
- Ensure accuracy and confidentiality of all operational data
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in relative field of study AND
- 0-3 years of relevant professional experience OR
- Equivalent combination of education and experience
- Ability to clear required background check
ADDITIONAL PREFERRED QUALIFICATIONS:
- Great organizational and time management skills
- Proficient MS365; web proficient
- Strong technology skills
- Experience using search engines (internet) for research projects
- Experience using a student information system and/or other type of database
- Strong written and verbal communication skills
- Ability to travel 20% of the time
DESIRED QUALIFICATIONS:
- Formal project management experience in fast-paced or start-up environment
- Non-profit / education grants management experience
- Experience with managing online learning
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position is a hybrid position with four days required in the Durham, North Carolina office.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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