Edtech.com's Summary

Cornerstone is hiring a Senior Integration Consultant. The role involves managing complex integration projects for enterprise customers, providing technical design advice and strategic guidance, and maintaining communication with customers and internal teams to ensure successful project delivery.

Highlights

Manage and execute multiple complex integration projects and programs concurrently.
Collaborate with Sales, Account Management, Product, Implementation, and Support teams to deliver technical solutions.
Provide subject matter expertise on integrations and serve as a key contact for customer escalations.
Create detailed technical specifications and requirements documents for integration solutions.
Maintain relationships with customers and provide strategic guidance aligned with product release roadmaps.
Technical skills include API/webservices, XML, SQL Server, data migrations, and EDI.
Minimum 8 years of relevant HCM experience and 5 years in technical consulting or project management.
Experience with Cornerstone products and SaaS enterprise application integrations preferred.
Strong leadership, communication skills, and ability to manage multidisciplinary teams.
Base salary range: $114,600 - $183,400 USD, with additional bonuses and benefits.

Senior Integration Consultant Full Description

Senior Integration Consultant

United States

We're looking for a

Senior Integration Consultant

This role is Remote, United States

In this role, you are part of a Global Services team. You handle a portfolio of projects or programmes for enterprise customers, to help with the integration and implementation of our world class SaaS enterprise solutions. You are responsible for ensuring overall success of the projects you are involved in. You are responsible for managing project status communications with customer executives and internal management.

You may be dedicated to customers, overseeing the delivery of complex internal or partner-led integrations. You will be responsible for supporting the customers ongoing technical initiatives, providing overall technologic design advice, strategic guidance, and integration consistency, working with the Customer, Product, Implementation, and Support teams to strategize the integration landscape. You will maintain communication with your dedicated customers.

You feel comfortable working in a fast paced and highly agile environment, as you work with multiple customers on multiple projects concurrently. You have a technical background and will further develop your management, consulting and communication skills.

In this role you...

Assess customer requirements, propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams.
Conduct the execution, or provide oversight, of the technical projects in collaboration with the different teams involved, ensuring a high standard of execution of the technical related projects and provide subject matter expert support.
Manage and own a mix of different projects and programmes, at the same time and execute based on priorities. As a senior, deliver more complex integration programs within complex customer environments
Create thorough & detailed requirements documents and technical specifications for integration solutions, to provide to the customer (for approval) and engineering (for the development).
Understand your customers technical architecture and become an expert in their existing integrations to make meaningful recommendations and help solve technical challenges.
Participate in meetings with customer leadership, reviewing integration statuses and driving thought leadership.
Provide integration subject matter expertise to the customer for specific questions or overall guidance and consulting
Serve as the Support teams point of contact for integration issues to speed the resolution time.
Own/oversee all escalations for your customers
Act as a bridge to Product Management for technical enhancement request discussions & prioritization
Work in a very international environment and closely with at times offshore engineering teams, providing requirements in the development of integration solutions.
Manage and expand relationships “high and wide” in customer organisations to expand the relationship footprint.
Collaborate with other functions to ensure excellent delivery of service, quality deliverables and the highest level of customer satisfaction possible.
Participate in Partner oversight on specific projects to ensure alignment to best practices, as well as guide partners to ensure the best interest of the customer is being considered.
Maintain product and technical certifications
Support internal initiatives to improve business function or product developments
Coach junior members of the team as well as other teams within the business
Write detailed knowledge management articles to support new functionality and capability
Actively seek opportunities to grow and develop the operational aspects of the role
Become a trusted advisor - seeks to develop internal teams and other areas of the business through sharing of knowledge

You’ve got what it takes if you have...

8+ years relevant experience in the HCM space, with more than 5 years of technical consulting / project management experience working with enterprise customers (less experience considered if previous Cornerstone integration knowledge)
Strong technical background, with experience identifying solutions that integrate Enterprise applications, SaaS or other complex services.
Experience with software integrations and data migrations, preferably with Cornerstone products, as a consultant or project lead.
Proven experience defining, designing, delivering and configuring software interfaces between multiple systems (EDI)
Proven experience in Business User Data (T&A / HCM / LMS). Ability to critically evaluate and analyse Data
Experience in delivering strategic guidance in line with product release map, and driving customer system improvements
Experience in successfully managing customer escalations, or working collaboratively, supporting Partner (Supplier) Integrations with Cornerstone. Maturity of thinking when engaged in highly political or stressful situations
Experience in process design, research and competitive analysis, package implementation, knowledge of multiple technologies and interactive design.
Exceptionally strong leadership, interpersonal and communication skills to effectively manage customer project stakeholders and multidisciplinary teams.
Expertise in one or more industries, organisational structures, business process design techniques and development methodologies.
Key skills and experiences would include, but not limited to, working with API/webservices, XML, SQL Server, data migrations and integrations.
Thorough understanding of the project life cycle process to effectively manage through the complexities of the business solution.
Must be comfortable working in a fast paced and highly agile environment, working with multiple customers on multiple projects concurrently.
Empathy - being able to understand the customer through active listening and effective questioning
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Consideration for privacy and security obligations

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 114600 - 183400 USD.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.

Read the EEO is the Law poster here, and the supplementary poster here

Read the Read the Pay Transparency Nondiscrimination Provision poster here

Original Job Description

Senior Integration Consultant

United States

We're looking for a

Senior Integration Consultant

Assess customer requirements, propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams.
Conduct the execution, or provide oversight, of the technical projects in collaboration with the different teams involved, ensuring a high standard of execution of the technical related projects and provide subject matter expert support.
Manage and own a mix of different projects and programmes, at the same time and execute based on priorities. As a senior, deliver more complex integration programs within complex customer environments
Create thorough & detailed requirements documents and technical specifications for integration solutions, to provide to the customer (for approval) and engineering (for the development).
Understand your customers technical architecture and become an expert in their existing integrations to make meaningful recommendations and help solve technical challenges.
Participate in meetings with customer leadership, reviewing integration statuses and driving thought leadership.
Provide integration subject matter expertise to the customer for specific questions or overall guidance and consulting
Serve as the Support teams point of contact for integration issues to speed the resolution time.
Own/oversee all escalations for your customers
Act as a bridge to Product Management for technical enhancement request discussions & prioritization
Work in a very international environment and closely with at times offshore engineering teams, providing requirements in the development of integration solutions.
Manage and expand relationships “high and wide” in customer organisations to expand the relationship footprint.
Collaborate with other functions to ensure excellent delivery of service, quality deliverables and the highest level of customer satisfaction possible.
Participate in Partner oversight on specific projects to ensure alignment to best practices, as well as guide partners to ensure the best interest of the customer is being considered.
Maintain product and technical certifications
Support internal initiatives to improve business function or product developments
Coach junior members of the team as well as other teams within the business
Write detailed knowledge management articles to support new functionality and capability
Actively seek opportunities to grow and develop the operational aspects of the role
Become a trusted advisor - seeks to develop internal teams and other areas of the business through sharing of knowledge

You’ve got what it takes if you have...

8+ years relevant experience in the HCM space, with more than 5 years of technical consulting / project management experience working with enterprise customers (less experience considered if previous Cornerstone integration knowledge)
Strong technical background, with experience identifying solutions that integrate Enterprise applications, SaaS or other complex services.
Experience with software integrations and data migrations, preferably with Cornerstone products, as a consultant or project lead.
Proven experience defining, designing, delivering and configuring software interfaces between multiple systems (EDI)
Proven experience in Business User Data (T&A / HCM / LMS). Ability to critically evaluate and analyse Data
Experience in delivering strategic guidance in line with product release map, and driving customer system improvements
Experience in successfully managing customer escalations, or working collaboratively, supporting Partner (Supplier) Integrations with Cornerstone. Maturity of thinking when engaged in highly political or stressful situations
Experience in process design, research and competitive analysis, package implementation, knowledge of multiple technologies and interactive design.
Exceptionally strong leadership, interpersonal and communication skills to effectively manage customer project stakeholders and multidisciplinary teams.
Expertise in one or more industries, organisational structures, business process design techniques and development methodologies.
Key skills and experiences would include, but not limited to, working with API/webservices, XML, SQL Server, data migrations and integrations.
Thorough understanding of the project life cycle process to effectively manage through the complexities of the business solution.
Must be comfortable working in a fast paced and highly agile environment, working with multiple customers on multiple projects concurrently.
Empathy - being able to understand the customer through active listening and effective questioning
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Consideration for privacy and security obligations

Our Culture:

Who We Are:

Total Rewards:

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Read the Read the Pay Transparency Nondiscrimination Provision poster here

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Senior Integration Consultant

Edtech.com's Summary

Senior Integration Consultant Full Description

Senior Integration Consultant

Senior Integration Consultant

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