Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ September 30th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships division. The role involves coordinating and managing end user support services, overseeing media services and inventory, managing the IT student workforce, and providing instructional and desktop technology support for faculty, staff, students, clients, and external partners. The Administrator installs, maintains, troubleshoots, and supports specialized equipment and technologies to ensure smooth operation of various division units including research administration, economic development, and international programs.

Highlights

Coordinate and manage broad end user support services within the Division of Community and Global Partnerships.
Oversee media services, inventory, and manage the IT student workforce.
Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
Install, maintain, troubleshoot, and support specialized equipment, client services, and technology packages.
Required skills include knowledge of LMS, distance learning, video streaming, cybersecurity best practices, ticketing systems, server administration, and cloud systems.
Familiarity with classroom technologies such as A/V components, cameras, audio equipment, and web-conferencing technologies is required.
Bachelor's degree required; an equivalent combination of education and experience may be considered.
Minimum three years of IT support experience, preferably in higher education.
Strong leadership, communication, and customer service skills are essential.
Annual salary range: $55,890 to $62,000.