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Ashland Community and Technical College

Student Records Specialist II

🇺🇸 Ashland, Kentucky 🕑 Full-Time 💰 $3,162 per Month 💻 Enrollment 🗓️ November 12th, 2026
Microsoft Office Admissions Trello

Edtech.com's Summary

Ashland Community and Technical College is hiring a Student Records Specialist II. The role processes paper and electronic admission and records requests and maintains the data behind the college’s selective admission programs within Student Services. It also staffs the Welcome Center front desk, answers email inquiries, and handles student schedule changes.

Highlights
  • Complete paper and electronic admission and records requests and help process admission applications as they come in.
  • Manage and maintain data for the college’s selective admission programs.
  • Track admission applicants in Trello.
  • Process student schedule adjustments and cancellations that result from administrative requests such as no-shows and non-payment.
  • Provide customer service at the Welcome Center front desk and respond to email inquiries daily.
  • Associate’s degree or equivalent experience, plus a minimum of two years of related experience.
  • Excellent customer service skills and demonstrated experience with Microsoft Office products.
  • Pay of $3,162 per month in a 12-month, 37.5-hours-per-week, non-exempt on-site position.

Student Records Specialist II Full Description

Title:
Student Records Specialist II
Salary Range:
$3162 Monthly
Contract Term Length:
12 Months
Standard Hours:
37.5
Work Location:
On-Site
FLSA Status:
Non-Exempt
College:
Ashland Community & Technical College
Campus Location:
Ashland CTC College Drive
Department:
Student Services

Total Rewards
Ashland Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program

Job Summary
At ACTC we educate with excellence, serve with purpose and equip our students to succeed for life. We are much more than just buildings and programs: we are a community where students find confidence, collaboration, compassion and success.
We are currently accepting applications for a Student Records Specialist II.

Job Duties:
Duties and Responsibilities include but aren’t limited to:
  • Complete paper and electronic Admission/Records requests
  • Manage and maintain data for selective admission programs
  • Assist with customer service at the Welcome Center front desk
  • Respond to email inquiries on a daily basis
  • Process student schedule adjustments/cancellations due to administrative requests such as no shows, non-payment, etc.
  • Assist with completion and processing of Admission applications
  • Utilize Trello software to track Admission applicants
  • Other duties as assigned

Minimum Qualifications:
The qualified applicant will have an associate’s degree or equivalent experience and a minimum of two years of related experience. Must has excellent customer service skills and demonstrated experience with Microsoft Office products.

Preferred Qualifications:
Additional Skills Requested:

Ashland Community and Technical College is a part of the Kentucky Community and Technical College System. ACTC/KCTCS is an Equal Access/Equal Opportunity/Affirmative Action Institution and is committed to providing equal opportunity through its employment practices.
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.