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Washtenaw Community College

Support Services Secretary – Business & Computer Technologies

🇺🇸 Ann Arbor, MI

🕑 Full-Time

💰 $20 per Hour

💻 Other

🗓️ July 31st, 2025

Edtech.com's Summary

Washtenaw Community College is hiring a Support Services Secretary – Business & Computer Technologies. The role involves providing clerical and secretarial services to support instruction, assisting faculty and staff with preparation of instructional materials, and communicating information about college programs to students and the public.

Highlights
  • Provide clerical and secretarial support for faculty, divisions, and departments as directed by supervisors.
  • Prepare documents, coordinate information and services using required technology.
  • Assist students and visitors by directing them to appropriate professional staff and services.
  • Maintain instructional files, including confidential materials and tests.
  • Support faculty and staff in compiling data and producing instructional materials and reports.
  • Coordinate duplication, mail, and message services for assigned staff.
  • Order and maintain office supplies and publications.
  • Proficiency in WCC office software applications including word processing, spreadsheets, and access; ability to learn technical software.
  • Minimum qualifications include a high school diploma or GED and 0-2 years relevant work experience.
  • Salary is $20.00 per hour for a regular full-time staff position in the Business and Computer Technologies department.

Support Services Secretary – Business & Computer Technologies Full Description

Support Services Secretary – Business & Computer Technologies
Please see Special Instructions for more details.
Please complete all sections of the application and submit required documents.

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Posting Number:  | 0603701
Position Title:  | Support Services Secretary – Business & Computer Technologies
Position is:  | Regular full-time
Position Type:  | Staff Position (Full Time/Part Time)
Department/Ofc.:  | Business and Computer Technologies

Position Description:  |  Why Join WCC? A welcoming environment for our students, faculty & staff Generous Paid Time Off on top of 12 Paid Holidays Affordable & Comprehensive Health, Dental, Life & Vision Insurance 1:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Check out our Total Rewards here 

Position Summary:This Office Professional/Technical union position provides clerical services in support of instruction at Washtenaw Community College. Services include office secretarial duties for faculty and staff, production of instructional materials (in particular those needed by the appropriate department), and communication with students, staff and the general public regarding programs, courses and general information about the College. Specific responsibilities will vary by location of assignment and time of year.

Essential Job Duties and Responsibilities: Provide clerical and secretarial services for divisions, departments and faculty as assigned; assist in the provision of such services throughout instruction as directed by the division or department supervisor (with the Dean serving as the supervisor of record). Prepare documents, coordinate and provide information and services using required information technology. Work with faculty and division counselors to maintain current knowledge of information pertinent to assigned divisions and departments. Assist students and visitors; help coordinate the process of getting individuals to the professional staff and services that meet their needs by appointment, referral, telephone, walking and/or the internet. Report any breach in IT Security plan to appropriate Dean. Provide students, members of the College community, and the general public with accurate information about assigned divisions and departments, assigned faculty and the College in a professional manner. Support faculty, department chairs and other professional staff, as assigned, in preparation of instructional materials and College-related reports. Maintain instructional and other College-related files, including tests, and other confidential information. Gather, organize, and compile data using multiple resources including written publications and electronic media. Coordinate duplication and College-related mail and message services for assigned staff. Order and maintain supplies, materials and publications as needed Regular attendance on campus is required for this position. Other duties as assigned.

Minimum Qualifications:  | Minimum Required Knowledge, Skills and Abilities: High school diploma or GED equivalent and 0-2 years relevant work experience. Demonstrated computer ability in current WCC office software applications (word processing, spreadsheets and access). Demonstrated skills in interpersonal communication and the use of office communication technology when interacting with students, staff and the general public. Ability to learn and use technical software appropriate to areas of assignment, including software to generate charts, graphs and mail merges, Internet, and other College programs. Proficiency in basic math, spelling, proofreading, filing and telephone etiquette. Note taking ability at 80% accuracy, keyboarding ability at 50 wpm. Ability to appropriately handle confidential materials and organize own workload.

Preferred Qualifications:  |
Posting Date:  | 07/15/2025
Closing Date:  |
Open Until Filled  | Yes
Special Instructions to Applicants:  | Please complete all sections of the application and submit required documents.

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:  | $20.00
Salary Comments:  | 
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you possess a High school diploma or GED equivalent and 0-2 years relevant work experience? 
    • Yes
    • No
  2. * Do you meet all other minimum qualifications and additional requirements? 
    • Yes
    • No
Required Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Reference 1
  2. Other Documents

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. Click here for Notice of Nondiscrimination and Other Compliance Statements.