Rutgers University
Telecommunications Analyst II
🇺🇸 Hybrid - Piscataway, NJ
🕑 Full-Time
💰 $76K - $109K
💻 Information Technology
🗓️ June 25th, 2025
Edtech.com's Summary
- Manage network infrastructure monitoring, problem management, and service provisioning within the NOC.
- Perform network equipment analysis, repair, and configuration tasks.
- Support ticket fulfillment, incident handling, and NOC call center technical services.
- Update and maintain procedures, documentation, reports, and NOC tools.
- Ensure staff training and adherence to compliance policies and Rutgers regulations.
- Required skills include telecommunications/networking knowledge, routing/switching experience, network management and service management applications proficiency.
- Preferred knowledge of Juniper JUNOS, Cisco IOS, CCNA, JNCIA certifications, ITSM principles, and ITIL Foundation V3.
- Use of tools such as Network Configuration Manager, Infoblox IPAM software, ServiceNow, Splunk, HPOV, Cisco ISE, and others.
- Bachelor's degree in a technical field with minimum two years of relevant experience or equivalent education and training.
- Salary range from $76,438 to $109,279 annually, with comprehensive benefits including medical, dental, retirement plans, and educational benefits.
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