Edtech.com's Summary

Inspiren is hiring a Training Associate to execute customer-facing training programs and support internal and external training initiatives. The role involves delivering training content, managing training sessions, tracking engagement, and driving product adoption to improve customer experience throughout the journey.

Highlights

Deliver and facilitate customer training during implementation, go-live, and ongoing education phases
Manage scheduling, coordination, and delivery of live and asynchronous training sessions
Track participation, completion, and engagement metrics for training programs
Provide input for case studies and success stories showcasing product adoption
Gather and relay customer feedback to inform product and training updates
Strong communication and presentation skills for in-person and virtual training delivery
Minimum 1 year experience in customer-facing training, onboarding, or support roles, preferably in healthcare or SaaS
Highly organized, self-motivated, and able to work cross-functionally
Annual salary range $55,000 - $65,000 plus equity and comprehensive benefits
Role requires up to 75% travel, with flexible PTO and remote work preferred from Central US

Training Associate Full Description

Training Associate

Remote - New York, Boston, Minneapolis, Denver, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, US

About the company

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

About the Role

We’re looking for a Training Associate to execute our customer-facing training programs. Reporting to the Director of Training, this role will execute our internal and external training initiatives, support the execution of the Inspiren Training Center of Excellence, and ensure consistent and effective education throughout the customer journey. You will be instrumental in delivering training content, driving customer engagement and ensuring product adoption.

This role requires 70-75% travel.

What you’ll do

Deliver and facilitate customer training across implementation, go-live, and ongoing education phases.
Manage scheduling, coordination, and delivery of live and asynchronous training sessions.
Track participation, completion, and engagement metrics across training programs.
Provide input for case studies and success stories that highlight effective product adoption.
Relay customer feedback and usage patterns to inform product and training updates.

About you

1 year in a customer-facing training, onboarding, or support role (preferably in healthcare or SaaS).
Strong communication and presentation skills, both in-person and virtual.
Experience delivering engaging training content.
Highly organized, self-motivated, and detail-oriented.
Comfortable working cross-functionally in a fast-paced environment.

Details

The annual salary for this role is $55,000 - $65,000 + Equity & Benefits (including medical, dental, and vision)
Flexible PTO
Location: Remote - US; Central preferred, up to 75% travel is expected
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Equal Employment Opportunity (EEO) Statement

Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Original Job Description

Training Associate

Remote - New York, Boston, Minneapolis, Denver, Austin, Chicago, Atlanta, Philadelphia, Dallas, Seattle, US

About the company

About the Role

This role requires 70-75% travel.

What you’ll do

Deliver and facilitate customer training across implementation, go-live, and ongoing education phases.
Manage scheduling, coordination, and delivery of live and asynchronous training sessions.
Track participation, completion, and engagement metrics across training programs.
Provide input for case studies and success stories that highlight effective product adoption.
Relay customer feedback and usage patterns to inform product and training updates.

About you

1 year in a customer-facing training, onboarding, or support role (preferably in healthcare or SaaS).
Strong communication and presentation skills, both in-person and virtual.
Experience delivering engaging training content.
Highly organized, self-motivated, and detail-oriented.
Comfortable working cross-functionally in a fast-paced environment.

Details

The annual salary for this role is $55,000 - $65,000 + Equity & Benefits (including medical, dental, and vision)
Flexible PTO
Location: Remote - US; Central preferred, up to 75% travel is expected
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Equal Employment Opportunity (EEO) Statement

Let me find your next job.

Thanks - you're signed up.

Training Associate

Edtech.com's Summary

Training Associate Full Description

Training Associate

Learning and Development Program Manager, Science & Stile Platform

Director of Training and Education

LMS Specialist

Learning & Development Program Manager

Training and Digital Education Specialist