Eagleview
Training Specialist
Edtech.com's Summary
EagleView is hiring a Training Specialist to join their Customer Success team. The role involves delivering both virtual and in-person training on EagleView's applications, creating training content, providing consultative and technical support, and collaborating with internal teams to improve products and customer experience.
Highlights
- Deliver virtual and on-location instructor-led training, including custom tailored and ad-hoc sessions.
- Create and document new training materials for webinars and product launches.
- Provide technical and consultative support for installation, implementation, integration, and troubleshooting.
- Manage scheduling and coordination of training activities.
- Review new software releases for functionality and user experience improvements.
- Translate customer technical requirements to internal stakeholders and collect feedback for product development.
- Strong presentation skills and ability to simplify complex topics for diverse learners.
- Technical aptitude with experience supporting software products; familiarity with GIS software like ArcGIS preferred.
- Proficient in Microsoft PowerPoint, SharePoint, and Outlook.
- Compensation ranges from $22 to $29 per hour; role includes benefits such as PTO, medical insurance, 401(k), and is remote.
Training Specialist Full Description
Training Specialist
Job Locations
US-Remote US
ID 2026-2754
Category Sales and Marketing
Position Type Regular Full-Time
About Us
Eagleview® is a leading provider of aerial imagery, property insights and software that transforms the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.
Overview
EagleView, the leader in aerial imagery, is seeking a Training Specialist to join our Customer Success team. This individual will be responsible for delivering training to external and internal clients on our applications via virtual and in-person methods. Ideal candidates will be lifelong learners with a passion for teaching, strong technical aptitude, and excellent presentation skills. This is a great opportunity to work in a fast-paced, team-oriented environment where innovation and personal development are top priorities.
Responsibilities
- Deliver virtual instructor-led training (planned, custom tailored, and ad-hoc).
- Deliver on-location instructor-led training (planned, custom tailored, and ad-hoc).
- Create and document new training content for general webinars and new products.
- Provide clients with consultative assistance and suggest best practices for account management.
- Provide customer technical and consultative support for installation, implementation, deployment integration, and troubleshooting.
- Assist with scheduling and coordinating training.
- Review new releases of applications, testing for functionality and user experience.
- Assist in creating/updating customer and internal documentation.
- Translate and communicate customer technical and workflow requirements to internal stakeholders.
- Channel customer feedback on existing products for future product development.
Qualifications
- High School Diploma or GED
- Strong presentation skills with the ability to translate complex concepts for learners at all levels
- Technical aptitude and experience supporting technical products or software
- Exceptional customer relationship and consultative skills
- Ability to manage competing tasks and shifting priorities
- Willingness to travel up to 10% - via plane or car
- Valid Driver’s License with clean driving record and ability to rent vehicles
Preferred Skills & Experience:
- College degree in Education or Instructional Design
- Experience with GIS software like ArcGIS
- Proficient with Microsoft applications including PowerPoint, SharePoint and Outlook
- Background in adult learning methodologies or corporate training
- Experience delivering training via virtual platforms
- Strong organizational skills
- Familiarity with EagleView products or similar software in property insurance, energy, construction, or government sectors
This job description is not an exclusive or exhaustive list of all job functions that a workforce member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
EEO Statement
The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick, and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program; Pet Insurance. This is a remote role with a compensation range of $22-$29/hr
As an Equal Opportunity and E-Verify Employer, Eagleview Technologies does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. We are committed to giving all applicants equal opportunity to participate in the application process and are open to discussing reasonable accommodations for candidates with disabilities.
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