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North Carolina State University

UTS-Temporary-Instructional Technology Support at NC State

🇺🇸 Raleigh, NC

🕑 Temporary

💰 $26 per Hour

💻 Other

🗓️ July 23rd, 2025

Camtasia LMS Moodle

Edtech.com's Summary

NC State University is hiring a Temporary Instructional Technology Support professional. The role involves providing technical support for academic technology systems including learning management, assessment, engagement, and video streaming platforms; managing user access; performing software updates on devices; and creating support materials to aid faculty, staff, and students. The position collaborates with various teams to implement new technology tools and optimize academic technology administration.

Highlights
  • Provide technical support for systems such as Moodle, ExamSoft, Top Hat, Panopto, and Google Workspace.
  • Perform routine software updates on loaner laptops and tablets used during assessments.
  • Create support documentation including job aids, infographics, videos, and animations.
  • Assist with preparing academic technology systems each term and implementing new innovations into curriculum.
  • Manage user access and collaborate with faculty and staff to improve technology setup processes.
  • Requires at least 2 years of experience supporting academic technology or related roles, with familiarity in LMS and software support.
  • Technical skills include Microsoft 365, Google Workspace, Adobe Creative Suite, Articulate 360, Camtasia, and help desk ticketing systems (e.g., ServiceNow).
  • Hourly pay rate is $26.00.
  • Temporary appointment lasting 2-3 months with a Monday-Friday, 8 AM-5 PM work schedule.
  • Experience in higher education and knowledge of accessibility and usability considerations is preferred.