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Johns Hopkins University

Academic Advisor

🇺🇸 Hybrid - MD

🕑 Full-Time

💰 $54,080 - $74,390

💻 Academic Advising

🗓️ January 12th, 2023

Higher Ed SIS
Job Req ID:  107081 

Academic Advisor 

Johns Hopkins University is seeking a relationship-driven, compassionate, and organized team player to serve as an Academic Advisor in the Office of Undergraduate Academic Advising in the Whiting School of Engineering (WSE). The Office of Undergraduate Academic Advising (UAA), located on the beautiful Homewood campus in north Baltimore, Maryland, supports the WSE mission to prepare undergraduates to be 21st century leaders by providing an outstanding engineering education and enabling undergraduates to participate fully in the research and translational activities of the school. Our office provides academic support to all undergraduate engineering students.

The successful candidate will assume this role at an exciting time as the Whiting School of Engineering (WSE) is reimagining undergraduate academic advising, faculty mentoring, and advisor development. Academic Advisors perform general advising duties, handle academic issues affecting students, manage registration processes for incoming first year and transfer students, coordinate the graduation clearance process, and provide information to prospective students and their families. Enthusiasm for working with high achieving, socially and culturally diverse student populations is highly desired.

*This position is hybrid, requiring three days in the office and two days working from home. During critical times in the academic cycle, this hybrid schedule may be interrupted. Academic Advisors report to Associate Directors for Undergraduate Academic Advising

Specific Duties & Responsibilities

Academic Advising (80%)
  •  Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
  •  Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
  •  Assist undergraduates with course registration, academic strategies, and developing post-graduation plans.
  •  View and manage early warning flags by providing outreach to students and communicating with faculty.
  •  Troubleshoot problems with registration and refer students to support services to facilitate success.
  •  Advise undergraduates on academic opportunities and requirements, policies, and procedures.
  •  Meet with students on academic probation to conduct a self-assessment and articulate an academic success plan.
  •  Monitor students’ academic progress and proactively intervene when issues arise.
  •  Communicate to students the process and deadlines for graduation processing.
  •  Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.
  •  Support retention and graduation goals by working with suspended students or students on leave of absence.
  •  Represent WSE UAA at University wide events, meetings, conferences, etc. 

Programming, Projects, & Collaboration (20%)
  •  Collaborate with professional colleagues and faculty to host small group advising sessions, and workshops.
  •  Work in close collaboration with key campus partners (i.e., Registrar, Life Design, Financial Aid, Student Life, Residential Life)
  •  Participate in Advising-wide and school-wide working groups and committees. 
  •  Contribute to projects to continually improve the academic advising service delivery and the training and development of academic advisors.

Special Knowledge, Skills, & Abilities
  •  Enthusiasm for working with high achieving, socially and culturally diverse student populations.
  •  Excellent organization and time management skills.
  •  Effective project management skills.
  •  Ability to work independently as well as the ability to develop and maintain effective working relationships.
  •  Ability to be flexible throughout the academic year and handle additional duties as assigned.
  •  Knowledge of co-curricular academic experiences necessary for a comprehensive undergraduate experience.
  •  Ability to interact productively with faculty, administrators, students, and other academic and administrative departments.
  •  Understanding of student development theory and current academic advising practices.
  •  Superior interpersonal skills with the ability to relate to all levels of the organization and work in a team environment.
  •  Ability to communicate effectively with diverse populations verbally and in writing
  •  Proficiency in Microsoft Office Suite and other advising technology platforms.

Minimum Qualifications
  • Master’s Degree.
  • 3 years of relevant working experience.
  • Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  •  Master’s Degree in Student Affairs, Higher Education,Counseling, or related field, including Social Science, is strongly preferred.
  •  Experience with engineering students and programs.
  •  Strong multicultural competency.

Note: For strong consideration please include a cover letter.
Classified Title: Academic Advisor  
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $54,080-$74,390 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Mon.-Fri./8:30AM-5:00PM 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Academic Affairs Ugrad  
Personnel area: Whiting School of Engineering 
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

 *JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
 **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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