Edtech.com's Summary

Purdue University is hiring an Assistant Director, Need Analysis, Central Processing, and Appeals. The role leads the financial aid team that handles need analysis, application processing and verification, and professional judgment appeals in Purdue’s Division of Financial Aid, making sure those processes stay accurate and compliant with regulations. The assistant director also works with programming staff on system changes and advises students and families on financial aid.

Highlights

Manage experienced financial aid professionals and lead daily operations for need analysis, central processing and verification, Student Aid Forms and Slate, and professional judgment appeals, ensuring regulatory compliance.
Set project priorities and train staff so financial aid processing remains accurate, consistent, and efficient.
Coordinate system analysis and programming work with the Associate Director and programming staff, including annual reviews and testing of system upgrades.
Determine initial aid eligibility and use professional judgment to reassess it when a student’s or family’s circumstances change.
Advise students, families, and other stakeholders on financial aid matters and support outreach events.
Serve on the Division of Financial Aid operations team, contributing to strategic planning and operational improvements.
Bachelor’s degree and at least four years of professional experience as an administrator or program administrator in an administrative setting.
Strong analytical skills, attention to detail, and comfort with software and the Microsoft Office suite, with clear oral and email communication with students, parents, and colleagues.
Experience in financial aid or higher education and supervisory experience are preferred.
Hybrid work arrangement available with supervisor approval once training is completed.

Assistant Director, Need Analysis, Central Processing, and Appeals Full Description

Job Summary

The Assistant Director of Need Analysis, Central Processing, and Appeals manages experienced financial aid professionals and leads the daily operations and administration of need analysis, central processing and verification processes, Student Aid Forms and Slate, and professional judgment appeals, ensuring compliance with applicable regulations. The position establishes project priorities and provides guidance and training to support accurate, consistent, and efficient financial aid processing.

Working closely with the Associate Director and programming staff within and outside the Division of Financial Aid, the Assistant Director coordinates system analysis and programming activities related to assigned areas of responsibility, conducts annual reviews and testing of system upgrades, and provides training to divisional staff on related processes.

The role applies financial aid expertise to determine initial aid eligibility and exercises professional judgment to reassess eligibility when student or family circumstances change. The Assistant Director also advises students, families, and other stakeholders on financial aid matters, supports outreach events, and serves on the Division of Financial Aid operations team, contributing to strategic planning and operational improvements.

What Are We Looking For:

Education and Experience

Qualified candidates will need:

Bachelor’s degree required
A minimum of four (4) years of professional experience as an administrator or program administrator within an administrative setting.

Skills:

Interpersonal communication skills and an ability to communicate effectively orally and through email with a diverse group of students, parents, and colleagues
Strong technological skillset (familiarity with software and Microsoft Suite)
Excellent analytical skills
Attention to detail and the ability to work in a fast-paced environment.

Preferred:

Experience in financial aid or higher education and supervision are preferred.

What We Would Like You to Know:

A background check will be required for employment.
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period.

Purdue University is an EEO/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.

For internal candidates that will be transferring between pay schedules (biweekly ↔ monthly; monthly↔ biweekly), please coordinate your transfer date with your new manager to ensure a smooth transition of pay, benefits, and retirement.

Career Stream

Management 3

Pay Band S065

Job Code#20003502

This position offers flexibility to work in a hybrid arrangement once training is completed with supervisor approval.

EEO

Purdue University is an Equal Employment Opportunity.

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Assistant Director, Need Analysis, Central Processing, and Appeals

Edtech.com's Summary

Assistant Director, Need Analysis, Central Processing, and Appeals Full Description

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