Enrollment Counselor I

🇺🇸 Downtown, NY

🕑 Full-Time

💰 $36K - $43K

💻 Enrollment

🗓️ September 24th, 2025

CRM

Edtech.com's Summary

The University of Houston-Downtown is hiring an Enrollment Counselor I. This role involves providing professional customer service to students, faculty, staff, and the community while acting as a liaison for Enrollment Services and guiding prospective students through enrollment requirements and university processes.

Highlights

Provide counseling to prospective students on enrollment requirements and university offerings
Handle inquiries forwarded from enrollment service areas and track calls in a database
Communicate professionally with students, internal departments, and external entities to resolve enrollment issues
Use CRM systems or databases to track student interactions and progress
Instruct on obtaining and completing university documents and review submitted materials
Represent the university at college fairs, conventions, and recruitment events
Bachelor's degree required with at least one year of related experience
Knowledge of university enrollment policies and procedures necessary
Strong analytical, communication, and customer service skills required
Salary range: $36,294 to $42,645 annually