Labor Relations Coordinator - CBA (Collective Bargaining Agreement) Admin

Labor Relations Coordinator - CBA (Collective Bargaining Agreement) Admin

Bookmark this Position Posting Print Preview | Apply for this Job

 Posting Details 

Job #  | 042752
Department Code  | 19002-7220
Department  | Office of Human Resources
Job Title  | Labor Relations Coordinator - CBA (Collective Bargaining Agreement) Admin
Location  | Syracuse, NY
Campus  | Syracuse, NY

Commitment to On-Campus Experience  | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range  | $21.35 - $28.99
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Non-exempt
Hours  | Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Unionized Position Code  | Not Applicable

Job Description  | Reporting to the head of the Labor Relations Team, the Labor Relations Coordinator CBA (Collective Bargaining Agreement) Administration supports positive and constructive labor management relationships through consistent interpretation, administration, and application of collective bargaining agreements. This role plays a key part in ensuring that contractual rights and obligations are applied fairly and transparently.

The position works directly with union representatives and supervisors on grievance processing, contract questions, and related labor relations matters, while supporting the Labor Relations Team’s broader efforts in investigations, negotiations, and contract administration.

Education and Experience  | Human Resources and/or labor relations experience, or legal experience in labor and/or employment law. Knowledge of key employment and labor laws (e.g. FLSA, FMLA, NLRA, ADA, NY PFL, EEOC Regs. etc.) Excellent interpersonal skills and an ability to work collaboratively across levels. Proactive self-starter; adept at finding creative solutions to challenging issues. Skilled at conflict resolution, informal mediation, and negotiation. Must be detail-oriented, adept at multi-tasking, able to prioritize effectively, and work efficiently in a deadline-driven environment. Ability to work independently but also function as part of a team. Exceptional writing, critical thinking, and analytical skills. Ability to maintain confidentiality of sensitive information. Ability to conduct confidential workplace investigations and prepare detailed, well-written investigation reports. Proficiency in using PowerPoint, Microsoft Office Products, and particularly Outlook, Word, and Excel; Working knowledge of PeopleSoft and ability to query standard DataInsights reports. Demonstrated ability to influence others across levels.

Skills and Knowledge  | Bachelor’s degree in human resources, Industrial Labor Relations or related field or associate’s degree with 2+ years’ experience in a unionized environment and with administration/operations of a collective bargaining agreement. 3-5 years’ experience in Human Resources, labor and/or employee relations, or related work. Experience in labor and/or employee relations in an academic setting is desirable.

Responsibilities  | Contract Administration & Compliance Support the Labor Relations Team in the administration and implementation of collective bargaining agreements affecting represented employees. Respond to questions from union representatives and supervisors regarding contractual rights, obligations, and application of CBAs and related policies. Monitor compliance with contractual provisions and perform assigned tasks related to contract administration and implementation. Assist with the review, approval, and posting of union-represented job opportunities.  Grievance Processing Investigate, document, and respond to grievances in accordance with the applicable collective bargaining agreements and established procedures. Maintain and update grievance and labor relations tracking logs. Receive and appropriately route complaints, calls, and inquiries from union representatives and supervisors, promoting timely and respectful resolution. Discipline & Investigations Assist with confidential investigations of employee complaints and labor-related concerns. Prepare discipline-related documentation under direction, consistent with contractual and procedural requirements. Negotiations SupportParticipate in and support union negotiations through the preparation of materials, documentation, and coordination.

Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/112893
Job Posting Date  | 04/29/2026
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

Applicant Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

621 Skytop Road | Suite 1001 | Syracuse, NY 13244 – 5300 | 315.443.4042
© 2017 - Syracuse University, All Rights Reserved. | Accessibility | Privacy | Accreditation | syr.edu