Gartner
Learning & Development Operations Specialist
LMS
Edtech.com's Summary
Gartner is hiring a Learning & Development Operations Specialist to manage administrative tasks supporting global training programs for their Business and Technology Insights unit. The role involves coordinating communications, scheduling, managing LMS data, and supporting process improvements and special projects.
Highlights
- Manage Learning & Development inbox and triage requests
- Schedule pre-hire calls and coordinate training logistics
- Support special projects like year-end reporting and scheduling
- Maintain internal website and manage data within Learning Management System (LMS)
- Strong proficiency in Microsoft PowerPoint, Excel, and Outlook required
- 2+ years experience supporting business units, ideally in L&D, HR, or Administration
- Exceptional organizational and communication skills with a client-first approach
- Collaborate with global teams and diverse stakeholders
- Compensation range: $56,000 to $78,000 base salary plus bonus or incentive plans
- Company offers 401k match, stock purchase options, and comprehensive benefits
Learning & Development Operations Specialist Full Description
Learning & Development Operations Specialist
Fort Myers, FL
Stamford, CT
Irving, TX
Full time
About this Role:
This role is the primary administrative associate for a team that delivers a global set of programs to build capabilities of associates in our Business and Technology Insights business unit. This role collaborates with team members and stakeholders in numerous countries to ensure we deliver exceptional training programs. This role requires attention to detail, proactive problem solving, exceptional administrative skills and a client-first approach. It also provides an opportunity to build foundational L&D skills.
What You’ll Do:
- Manage the L&D inbox, triaging requests as needed
- Schedule and track pre-hire calls with managers
- Partner with team members as needed to support programming (such as scheduling calls, backup for logistics and other tasks)
- Support special projects such as year-end reporting and scheduling
- Identify process optimization opportunities
- Craft simple and clear communications to diverse audiences
- Manage data in our LMS
- Maintain our internal website with support from the team
- Provide overall administrative support to the team as needed
What You’ll Need:
- At least 2 years supporting a business unit or functional area, ideally within Learning and Development or HR, Administration.
- Strong attention to detail, organizational and administrative skills
- Ability to work in a fast-paced environment with changing requirements and multiple stakeholders.
- Ability to prioritize tasks, identify issues and ask for help when needed.
- Excellent interpersonal skills – ability to proactively build and maintain strong partnerships.
- Excellent verbal and written communication skills.
- High level of client service skills with strong ability to work with diverse groups to achieve successful outcomes.
- Proficient with MS PowerPoint, Excel, and Outlook
- Learning Management System, learning technology, and survey software are a plus but not required
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.Job Requisition ID:109002
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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
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