SUMMARY
The Learning and Development Support Coordinator provides essential administrative and operational support to the Learning and Development team. This role will be responsible for coordinating trainings and identifying training needs, assisting with designing and delivering curriculum and learning materials. The Program Support Coordinator will ensure smooth delivery of training by scheduling sessions, preparing materials, tracking participation and identifying future training topics and trends.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, group exercises, group discussions, videos, webinars, and lectures.
• Schedule and create classes based on the availability of rooms, computer and audio/visual equipment, and employee groups.
• Organize, develop, or obtain training procedure manuals and guides such as handouts, and visual materials.
• Coordinate with Little Priest Tribal College’s community education liaison to schedule, promote, and evaluate cultural training opportunities for all employees.
• Lead the coordination of employee development programs with Little Priest Tribal College including scheduling, communicating, promoting, surveying, and evaluating programs.
• Take a leading role in implementing, researching, monitoring, evaluating and tracking employee onboarding and compliance training.
• Identify and create custom learning content in the learning management system for the company and subsidiary groups.
• Provide lunch and learn and other weekly/monthly training sessions on company identified topics and needs.
• Assist with researching, implementing, and maintaining the learning management system suited for the entire organization.
• Assist with work geared towards subsidiary groups to identify, recommend, create and provide training meant to assist in their growth, development, or other goals.
• Offer and assist with the development of training programs to help workers gain or improve job skills.
• Help monitor, evaluate, and record training activities and program effectiveness through data and metrics.
• Develop and maintain professional working relationships with managers and team leaders across the organization in a variety of industries to promote learning opportunities for employees.
• Assist in developing new training programs when appropriate; review, evaluate, and modify existing and proposed programs, and recommend appropriate changes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND QUALIFICATIONS
•Communication
•Business Acumen
•Relationship Management
•Goal Oriented
•Instructional Design and Facilitation
•Emotional Intelligence
•Adult Learning Methodologies
•LMS Technology Awareness
•Time Management
•Collaboration
•Professionalism
EDUCATION & EXPERIENCE
• Bachelor’s degree (B.A.) or Associate’s Degree in Education, Training or Human Resources related field from an accredited college or university preferred.
• Additional certifications may be required, based on business need.
• Three or more years of experience working Education, Training, or Human Resource field preferred.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to present complex information to a variety of audiences.
• Proficient in MS office and Database software.
• Familiarity with traditional and modern training methods, tools, and techniques.
• Ability to learn and master the full training cycle.
• Experience designing training events in a corporate or educational setting preferred.
• Knowledge of learning management software.
• Ability to work effectively with managers and team leaders across the organization in a variety of industries.
• Maintains a valid driver's license and be insurable under company insurance provider/program.
SUPERVISORY RESPONSIBILITY
None required for this position.
WORK ENVIRONMENT
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Evening and weekend work may be required, based on business need.
Travel
Travel is required for this position during the business day on a periodic basis. Out-of-area and overnight travel is not regularly expected.
Our Values:
Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.