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University of Alabama

Student Account Services Associate - 527184

🇺🇸 Tuscaloosa, AL

🕑 Full-Time

💰 $19 - $24 per Hour

💻 Customer Support

🗓️ August 6th, 2025

Edtech.com's Summary

The University of Alabama is hiring a Student Account Services Associate. This role involves providing financial counseling to students and parents, acting as the primary liaison for campus consumer information, and representing Student Account Services at orientation and information events by engaging directly with prospective students and parents.

Highlights
  • Provide financial counseling to students and parents regarding account services.
  • Serve as the primary campus liaison and main contact for consumer information.
  • Represent Student Account Services at orientation and other campus events through presentations and one-on-one interactions.
  • Perform customer service tasks that include processing payments and analyzing data reports.
  • Proficient in Microsoft Office suite and possess strong analytical and communication skills.
  • Requires a Bachelor's degree or higher.
  • Experience in finance and/or customer service within a large university setting preferred.
  • Must demonstrate ability to establish productive working relationships and communicate tactfully in both verbal and written formats.
  • Hourly pay range from $19.33 to $24.18 aligned with Pay Grade N5.
  • Position is full-time, Monday through Friday, 8:00 am to 5:00 pm, within the Student Account Services department.