Transfer, Enrollment & Academic Advising Specialist

Job Profile:

Outreach/Recruitment Coordinator 2

Job Family:

Student Recruitment and Admission

Time Type:

Full time

Max Pay - Depends on experience:

$58,320.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Monitors outreach/recruitment plans based on enrollment goals, organizes events, develops partnerships with external community-based organizations and represents the institution to prospective students.

Job Description:

The W. P. Carey School of Business Undergraduate Programs Office seeks a highly service-oriented and student-centered professional to join its Enrollment team as a Transfer Enrollment & Academic Advising Specialist. This position supports prospective and admitted Arizona community college transfer students by serving as a single point of contact for admissions guidance, academic advising, transfer credit evaluation, and foundational financial aid information.

This cross-trained role is central to W. P. Carey's one-stop shop transfer model, designed to streamline the student experience, reduce barriers to enrollment, and promote timely academic progress and degree completion. The successful candidate will embody W. P. Carey's "Business is Personal" culture demonstrates a strong commitment to access, inclusion, and student success.
 

Position Salary Range:

$48,600-$58,320 

Essential Duties:

Admissions & Enrollment Support:

• Serve as a primary contact for prospective and admitted transfer students from assigned Arizona community colleges

• Provide individualized guidance on admissions requirements, application processes, and enrollment timelines

• Conduct one-on-one appointments and group presentations in person, virtually, and via phone or email

• Represent W. P. Carey at community college visits, transfer fairs, information sessions, and recruitment events

• Build and maintain collaborative relationships with community college advisors, counselors, and administrators

• Utilize CRM and student information systems (e.g., Salesforce, PeopleSoft) to manage communications, outreach, and student records

• A majority of time is spent at assigned Arizona community colleges on a weekly basis

Academic Advising & Transfer Credit Guidance:

• Advise prospective and newly admitted transfer students on academic pathways, degree requirements, and course selection

• Interpret and communicate university, college, and program-level academic policies and procedures

• Assist students in understanding transfer credit applicability, articulation pathways, and degree maps

• Support students in identifying academic and co-curricular opportunities aligned with their goals

• Collaborate with advising, admissions, and academic units to resolve complex academic or transfer-related issues

Financial Aid & Student Support Navigation:

• Provide foundational guidance regarding financial aid processes, scholarships, and general affordability considerations

• Refer students to appropriate campus partners including Financial Aid, Scholarships, Career Services, and Counseling & Consultation

• Support students and families using a holistic, proactive, and student-centered approach

Programmatic & Team Support:

• Contribute to enrollment, retention, and student success initiatives through proactive outreach and coordinated support strategies

• Assist with process improvement, documentation, and cross-functional collaboration

• Participate in the Undergraduate Programs Office and W. P. Carey events, including New Student Orientation, Fall Welcome, Convocation, and outreach initiatives

• Perform other duties as assigned

Desired Qualifications:

• Experience working with transfer students and/or community college populations

• Knowledge of undergraduate academic advising practices and enrollment processes

• Experience recruiting and/or working in an externally facing role in a university/corporate setting

• Experience using student information systems and CRM tools (e.g., PeopleSoft, DARS, Salesforce)

• Strong interpersonal, presentation, and written communication skills

• Demonstrated ability to explain complex processes clearly and empathetically

• Ability to manage multiple priorities in a fast-paced, service-focused environment

• Commitment to access, inclusion, and student success

Working Environment:

• Approximately 80% of the time will be at community colleges and 20% will be office-based 

• Activities are primarily performed in a climate-controlled office setting subject to extended periods of sitting, standing, and computer use. Travel to community colleges and ASU locations is required. 

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business continually strives to foster a welcoming environment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$18824.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.