KIPP Baltimore
Manager of Alumni Persistence
🇺🇸 Baltimore, MD
🕑 Full-Time
💰 $70K - $80K
💻 Project Management
🗓️ November 12th, 2025
Edtech.com's Summary
KIPP is hiring a Manager of Alumni Persistence to support Baltimore alumni as they navigate and persist through postsecondary education and career pathways. This role involves maintaining relationships with alumni, assisting with academic and financial aid processes, and collaborating with teams to facilitate successful student transitions and ongoing support.
Highlights
- Manage a caseload of alumni enrolled in post-secondary programs, providing guidance on persistence and credential completion.
- Support matriculating 12th graders transitioning from Career and College Advising to Alumni Persistence with tasks like course registration and housing applications.
- Maintain contact with alumni through calls, texts, and visits to monitor progress and troubleshoot challenges.
- Coordinate programming such as book scholarships and events to foster alumni connections.
- Update and manage alumni data, including benchmark assessments and enrollment information.
- Build relationships with community partners to offer resources including tutors, mentors, internships, and job opportunities.
- Required proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher).
- Qualifications include a Bachelor’s degree, experience with educationally underserved students, and knowledge of Baltimore’s high school and college landscape preferred.
- Compensation ranges from $70,000 to $80,000 with a comprehensive benefits package including medical, dental, vision, retirement plan with employer match, and paid leave.
- Strong commitment to equity, diversity, and inclusion with flexible work hours including evenings for student support.
Manager of Alumni Persistence Full Description
Company Description
KIPP is a non-profit network of college-preparatory, public charter schools serving elementary, middle and high school students. Our schools are part of the free public school system and enrollment is open to all students in Baltimore City. KIPP Baltimore was founded in 2002 with the opening of KIPP Ujima Village Academy middle school. In 2009, KIPP Harmony Academy was launched, and they now collectively serve more than 1,500 kindergarten through eighth grade students each day. Both schools are operated by KIPP Baltimore, whose mission is together with families and communities, to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose —college, career, and beyond—so they can lead fulfilling lives and build a more just world.
In addition to the high-quality academic opportunities that students receive while attending KIPP Harmony Academy and KIPP Ujima Village Academy, KIPP Baltimore also makes a long-term investment in our students both while they are at KIPP schools and beyond through the KIPP Forward program. KIPP Forward supports and guides students to gain admission to college-preparatory high schools and supports them on pathways to post-secondary success. KIPP Baltimore is part of a non-profit network of 255 college-preparatory, public charter schools educating early childhood, elementary, middle, and high school students.
Job Description
The Manager of Alumni Persistence works with KIPP Baltimore alumni who have graduated from high school, supporting them as they persist to and through their postsecondary pathways. The Manager of Alumni Persistence helps students navigate their post-secondary programs and institutions so that they can successfully attain the credentials needed to achieve individual goals and lead fulfilling lives. The Manager of Alumni Persistence reports to the Director of KIPP Forward.
KEY RESPONSIBILITIES:
Manager of Alumni Persistence responsibilities include, but are not limited to:
- Collaborate with teammates to devise a strong student transition plan from Career and College Advising to Alumni Persistence advisors by:
- Reviewing transition documents for matriculating 12th graders including the Transition Spreadsheet and Pre-College and CTE Benchmarks.
- Engaging in introductory one-on-one or group meetings with students, with the support of the career and college advising team.
- Participating in transition meetings with the career and college advising team.
- Supporting rising college and post-secondary program freshmen with matriculation tasks such as verification, completing housing applications, registering for courses, etc.
- Maintain a caseload of alumni enrolled in post-secondary programs and institutions and support their return to, persistence in and graduation from these pathways by:
- Building relationships with the alumni in a caseload.
- Providing opportunities for alumni to connect to each other and to KIPP Baltimore staff and students through events and programming.
- Assisting students with class selection, registration, and financial aid.
- Staying in contact (calling, texting, visiting) with alumni in a caseload to monitor their progress and troubleshoot challenges (i.e./ academic probation, personal challenges, financial aid situations, etc.)
- Recording all alumni benchmark assessment data, contact notes, and enrollment information in the alumni database.
- Implementing programming, including a book scholarship program, to support post-secondary persistence and credential completion.
- Connecting alumni with community resources that will help them meet their individual goals including tutors, mentors, internship and job opportunities, summer programs, etc.
- Serving as a reference for students for jobs and various opportunities.
- Work within the KIPP Forward team and perform the following general responsibilities:
- Update the alumni database with contact notes after meetings, phone calls, or texts with students, family members, mentors and high school personnel
- Develop positive, appropriate relationships with current students and alumni.
- Develop positive, appropriate relationships with fellow staff members, viewing each other as teammates and professional colleagues.
- Attend, and actively participate in, all staff meetings, team meetings, etc.
- Identify and build relationships with partnering organizations for post-secondary support and career preparation.
- Other duties as assigned by the Director of KIPP Forward.
Qualifications
- A passion for the mission of KIPP Baltimore.
- A Bachelor’s degree required, preferably in education, counseling, or social work.
- At least one year of experience teaching or working with middle/ high school and/or college students.
- Experience helping educationally underserved students and families navigate college admission, financial aid, and scholarship application procedures.
- Knowledge of the high school and college landscape in Baltimore City and Maryland is preferred.
- Excellent communication and interpersonal skills. Ability to build relationships with students and families.
- Demonstrated strong commitment to equity, inclusion and anti-racism.
- Demonstrated ability to work in a fast-paced, high energy environment with a proven ability to juggle multiple deadlines and tasks.
- Ability to work collaboratively.
- Ability to gather and analyze data, compile information, and report out.
- Excellent project management skills, with an ability to manage multiple tasks and projects simultaneously.
- Ability to facilitate group workshops for a range of audiences.
- Ability to travel to high schools and post-secondary institutions to meet with, support, and provide connecting experiences for students.
- Ability to work flexible hours, including evenings, when needed (i.e. to make student calls and/or hold events and facilitate programming).
- A healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude and a sense of humor.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Publisher)
Additional Information
COMPENSATION:
At KIPP Baltimore, we are committed to providing competitive compensation and a comprehensive benefits package that supports the well-being and growth of our employees.
Salary Range: $70K - 80K (based on experience and qualifications)
Our benefits package includes:
Health & Wellness
- Medical, dental, and vision insurance options
- Employer-paid life insurance, short-term, and long-term disability coverage
- Access to mental health resources and employee assistance programs (EAP)
Time Off & Leave
- Paid Time Off (PTO), plus scheduled school breaks
- Paid parental leave
Retirement & Financial Benefits
- 401(k) retirement plan with a 4% employer match that requires no vesting period
Additional Perks
- Bonusly employee recognition program
- Access to discounts and wellness perks through our benefits providers
- A strong, mission-driven culture
STATEMENT OF NON-DISCRIMINATION: KIPP Baltimore is committed to the ideal of diversity in its student body and in its faculty and staff. KIPP Baltimore does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, nationality, or ethnicity. We are strongly committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.
TO APPLY: Please submit an online application at our website at http://www.kippbaltimore.org/content/apply/.
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