Edtech.com's Summary

Caravan is hiring a Training Coordinator to manage all operational aspects behind the company's AI training sessions. The role involves coordinating pre-training calls, managing training day logistics, ensuring communication with clients, and maintaining accurate training records to deliver seamless training experiences.

Highlights

Conduct 15-minute pre-training calls with trainees to prepare them for training days.
Assist weekly public training sessions by supporting trainees and trainers.
Manage end-to-end pre-training processes including surveys, email sequences, and NPS score collection.
Coordinate training-day logistics such as catering aligned with headcounts and dietary needs.
Maintain training databases, rosters, and attendee records with daily accuracy.
Communicate with clients to confirm and follow up on training schedules and rosters.
Hands-on daily use of AI tools like Claude or ChatGPT is required.
Proven experience coordinating events, programs, or operations from start to finish.
Ability to assist trainees with basic AI installations and troubleshooting.
Compensation ranges from $50,000 to $65,000 per year.

Training Coordinator Full Description

Training Coordinator

Full-time · Birmingham, AL (hybrid)

$50k–$65k/yr

Caravan teaches companies how to put AI to work, and every one of those training days runs on systems working quietly behind the scenes: rosters synced, emails armed, pre-training calls completed, surveys collected, briefs delivered on time. The Training Coordinator owns those systems. You'll be the person who makes sure nothing slips between a client signing and their team walking into a great training day.

What you'll do

Run a 15-minute pre-training call with every trainee, public and private sessions alike, to get them fully set up and ready for training day.
Guide once a week at our public trainings: be in the room helping trainees hands-on while the trainer leads.
Own the pre-training rhythm end to end: surveys sent and chased, email sequences armed and on time, and NPS scores collected and reported after every training.
Handle training-day provisioning: breakfast, coffee, and lunch orders matched to headcount and dietary needs.
Keep the training operating systems current: the trainings database, rosters, and attendee records, accurate every day.
Keep clients confirmed: reminders, roster chasing, and scheduling follow-ups so no training day arrives with surprises.

Who you are

Very organized: Details, dates, and follow-ups don't slip past you; people trust you with the moving parts.
A people person: You genuinely enjoy talking to people and getting them set up and ready for their training.
A systems thinker: You build checklists and processes instinctively, and it bothers you when things depend on memory.
Proven at coordination: You've run events, programs, or operations before, and you can tell us stories about what went wrong and how you caught it.
An AI-native worker: You already use AI tools daily in your own work, not because someone told you to.
Reliably communicative: Your written updates are clear, timely, and don't need decoding.
Calm under a moving calendar: Trainings shift, rosters change late, and you adjust without drama.

Qualifications

There’s no single “right” background: program coordinators, executive assistants, operations managers, and event producers have all done this work well. You might have:

A demonstrated track record coordinating events, programs, or operations end to end.
Comfort on the phone: warm, curious, and at ease making many calls a week to people you haven't met.
Hands-on daily use of AI tools (Claude, ChatGPT, or similar) in real work.
The confidence to figure things out: when something's broken or undocumented, you dig in rather than wait to be told.
The ability to help trainees with basic AI installations and setup (installing apps, signing into accounts, basic troubleshooting).
A base in Birmingham, or the ability to be here weekly, and authorization to work in the US.

What you'll get

Direct exposure to, and mentorship from, experienced founders and operators.
A front-row seat to how AI is changing work, plus daily practice building an AI-first org.
Significant scope and the chance to shape both the role and the curriculum as we grow.

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Training Coordinator

Edtech.com's Summary

Training Coordinator Full Description

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