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Johns Hopkins University

Senior Academic Advisor

🇺🇸 Hybrid - MD

🕑 Full-Time

💰 $53,020 - $72,930

💻 Academic Advising

🗓️ January 12th, 2023

Higher Ed SIS

Senior Academic Advisor 


Johns Hopkins University is seeking a relationship-driven, compassionate, and organized team player to serve as a Senior Academic Advisor in the Office of Undergraduate Academic Advising in the Whiting School of Engineering (WSE). The Office of Undergraduate Academic Advising (UAA), located on the beautiful Homewood campus in north Baltimore, Maryland, supports the WSE mission to prepare undergraduates to be 21st century leaders by providing an outstanding engineering education and enabling undergraduates to participate fully in the research and translational activities of the school. Our office provides academic support to all undergraduate engineering students.

The successful candidate will assume this role at an exciting time as the Whiting School of Engineering (WSE) is reimagining undergraduate academic advising, faculty mentoring, and advisor development. Senior Academic Advisors perform general advising duties, handle academic issues affecting students, manage registration processes for incoming first year and transfer students, coordinate the graduation clearance process, and provide information to prospective students and their families. Enthusiasm for working with high achieving, socially and culturally diverse student populations is highly desired.

This position is hybrid, requiring three days in the office and two days working from home. During critical times in the academic cycle, this hybrid schedule may be interrupted.

Senior Academic Advisors report to Associate Directors for Undergraduate Advising.


Specific Duties & Responsibilities
Academic Advising (80%)
  •  Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
  •  Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
  •  Assist undergraduates with course registration, academic strategies, and developing post-graduation plans.
  •  View and manage early warning flags by providing outreach to students and communicating with faculty.
  •  Troubleshoot problems with registration and refer students to support services to facilitate success.
  •  Advise undergraduates on academic opportunities and requirements, policies, and procedures.
  •  Meet with students on academic probation to conduct a self-assessment and articulate an academic success plan.
  •  Monitor students’ academic progress and proactively intervene when issues arise.
  •  Communicate to students the process and deadlines for graduation processing.
  •  Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.
  •  Support retention and graduation goals by working with suspended students and students on leave of absence.
  •  Represent WSE UAA at University wide events, meetings, conferences, etc.

Programming, Projects, & Collaboration (20%)
  •  Collaborate with professional colleagues and faculty to host small group advising sessions, and workshops.
  •  Work in close collaboration with key campus partners (i.e., Registrar, Life Design, Financial Aid, Student Life, Residential Life).
  •  Participate in Advising-wide and school-wide working groups and committees.
  •  Contribute to projects to continually improve the academic advising service delivery and the training and development of academic advisors.

Special Knowledge, Skills, & Abilities
  •  Enthusiasm for working with high achieving, socially and culturally diverse student populations.
  •  Excellent organization and time management skills.
  •  Effective project management skills.
  •  Ability to work independently as well as the ability to develop and maintain effective working relationships.
  •  Ability to be flexible throughout the academic year and handle additional duties as assigned.
  •  Knowledge of co-curricular academic experiences necessary for a comprehensive undergraduate experience.
  •  Ability to interact productively with faculty, administrators, students, and other academic and administrative departments,
  •  Understanding of student development theory and current academic advising practices,
  •  Superior interpersonal skills with the ability to relate to all levels of the organization and work in a team environment.
  •  Ability to communicate effectively with diverse populations verbally and in writing,
  •  Proficiency in Microsoft Office Suite and other advising technology platforms,

Minimum Qualifications
  • Master’s Degree.
  •  3 years of relevant working experience.
  •  Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Five years of relevant work experience advising or other academic support services role for undergraduate students.
  •  Master’s degree in student affairs, higher education, counseling, or related field, including social science, is strongly preferred.
  •  Experience with engineering students and programs.
  •  Strong multicultural competency.

Classified Title: Academic Advisor 
Working Title: ​​​​​​​Senior Academic Advisor   
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: Commensurate with experience 
Employee group: Full Time 
Schedule: Mon.-Fri. / 8:30 AM - 5:00 PM 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/Homewood Campus 
Department name: ​​​​​​​Academic Affairs Ugrad  
Personnel area: Whiting School of Engineering 
 
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

 *JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
 
 **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

 The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
 
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
 
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
 
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
 
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
 
Note: Job Postings are updated daily and remain online until filled.
 
Hybrid 
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