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Arizona State University

Product Manager

🇺🇸 Tempe, AZ

🕑 Full-Time

💰 $65,000 - $85,000

💻 Product Development

🗓️ November 16th, 2022

STEM Higher Ed
Job Description
This strategically focused role is responsible for creating and realizing the vision and business case for innovative, equity-centered courseware that improves outcomes for Black students, Indigenous students, Hispanic students and students experiencing poverty in general chemistry. Creates product roadmaps and provides direction in the development and delivery of an innovative product and solution. Bridges the technical, education, and business worlds in the design of product and services focused on action and breaking down complex problems into steps that drive product development. Leads user research and product development for courseware (technology platform and curriculum), through ideation, prototyping, testing, and iterating. Responsible for working closely across cross-functional teams that include faculty and other academic experts, learning designers, and technologists at ASU and partner institutions to implement and sustain a great user experience.

Job Family: Information Technology 
Department Name: School Of Earth & Space Explor
Full-Time/Part-Time: Full-Time 
Scope of Search: Open 
Grant Funded Position: This is a grant funded position. Continuation is contingent on future grant funding.
Salary Range: $65,000 - $85,000 per year; DOE
Close Date: 18-November-2022
Category: 03

Essential Duties
  • Understands and communicates customer needs and product vision, providing rapid feedback to technology and curriculum teams.
  • Steers projects to ensure delivery of business value aligned to direction of leadership.
  • Makes strategic design and user-experience decisions related to core, and new, functions and features.
  • Able to strategically lead processes and decisions that produce inclusive, equitable, and culturally-responsive courseware designs
  • Assists as needed with backlog maintenance, communicating to both internal/external teams, improving transparency and radiating information.
  • Supports user experience projects by communicating and collaborating with team members.
  • Participates in iterative software development processes and brainstorming sessions.
  • Prioritizes customer requests based on technology product vision, strategy, end-user value and schedules appropriately as a project or task consistent with established standards and/or guidelines.
  • Represents products to customers and executive leadership.
  • Works with engineers to build and launch new features.
  • Creates, maintains, prioritizes and sequences backlog of technology products based on business value and integration/support of stated objectives, strategies, and goals.
  • Works with stakeholders and is on hand during the course of the product's projects to answer questions, make difficult decisions and assure the project is on track.
  • Develops and maintains standards for testing and progress visibility, reports on milestones; advocates/negotiates additional resources as appropriate to ensure achievement of objectives consistent with requestor's expectations/needs.
  • Participates proactively in project planning, meetings, reviews, retrospectives and demonstrations.
  • Oversees/maintains documentation of the applications and is the definitive knowledge source for the history and future of a technology product.
  • Assists with prioritization and resolution of defects/bugs. Takes the lead in smaller projects or changes.
  • Works with partners on onboarding strategies.
  • Assumes or coordinates other duties or projects as assigned or directed.
Minimum Qualifications
BA/BS Degree in Information Technology, Business Administration, Marketing or related field AND 8 years product/program management, project management, management consulting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. 

Desired Qualifications
  • Experience in leading Web and App design and development processes of educational technology products including knowledge of scaling technology, information architecture, online content and curriculum deployment, user interface design, user research and usability testing.
  • Experience with application of education technology to STEM education, particularly chemistry.
  • Demonstrated knowledge of the methods and techniques of project management and business analysis including developing business cases and writing logical, detailed and complete requirements/functional specifications.
  • Experience with in-depth analysis in interpreting web analytics data, formulating conclusions and developing analysis-based strategies.
  • Experience with coordinating or participating in diversity, equity, and inclusion (DEI)-related initiatives in postsecondary contexts.
  • Experience in developing and managing strategic partnerships and creating and delivering presentations to key stakeholders
  • Experience in collaborating well with others performing work in a team environment and working to reach consensus in a fast-paced environment.
  • Willingness to travel both domestically and internationally based on the needs of the project

Working Environment
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%).Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%).Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions.

Department Statement
At the School of Earth and Space Exploration, our faculty, researchers and students seek to expand the frontiers of knowledge through the exploration of Earth, space, matter, time and life. More and more, successful exploration depends on engineering theory and practice to create technologies for scientific advances. Our programs explicitly emphasize the importance of technology in modern scientific research. We look beyond traditional academic boundaries to identify big problems and invent the means to solve them. Our work requires team support, and we strive to maintain a positive, collaborative, and interdisciplinary culture. We are committed to supporting all members of our community by promoting inclusion, diversity, equity, and accessibility.

ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

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Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.
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